TERMS OF SERVICE

Vellme
Last Updated: 02.12.2025

1. Introduction

Welcome to Vellme! These Terms of Service ("Terms") govern your use of the Vellme mobile application ("App" or "Service") operated by:

ConsultIT Michał Giernatowski
Alpaki 20
Lesznowla 05-506, Poland
Tax ID: 5361887961
Contact: support@stellarxlab.com

By downloading, accessing, or using Vellme, you agree to be bound by these Terms. If you do not agree, please do not use the App.

2. Eligibility

You must be at least 16 years old to use Vellme. By using the App, you confirm that you meet this age requirement.

If you are under 18, you confirm that you have obtained consent from your parent or legal guardian to use the App.

3. Description of Service

Vellme is an affirmation and personal journaling application designed to help you practice daily affirmations, track your mood, and engage in personal reflection.

The App allows you to:

IMPORTANT DISCLAIMER: Vellme is NOT a medical, therapeutic, or mental health service. It is a personal development tool for self-reflection. The App does not provide medical advice, diagnosis, or treatment. If you are experiencing mental health difficulties, please consult a licensed healthcare professional.

4. Account Registration

To access certain features, you must create an account. You may register using your email address or through Google or Apple sign-in.

You agree to:

You are responsible for all activities that occur under your account.

5. Subscription Plans and Payments

5.1 Available Plans

Vellme offers the following plans:

5.2 Payment Processing

All payments are processed through the Apple App Store or Google Play Store, depending on your device. We do not collect or store your payment information.

5.3 Automatic Renewal

Premium subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. You can manage and cancel your subscription through your device's app store settings.

5.4 Free Trial

If you start a free trial, you will have full access to Premium features for 7 days. Your subscription will automatically convert to a paid Premium subscription at the end of the trial period unless you cancel before the trial ends.

5.5 Refunds

Refund requests are handled by Apple or Google according to their respective refund policies. We do not process refunds directly. To request a refund, please contact Apple App Store Support or Google Play Support.

6. User Content

6.1 Your Notes and Data

You may create personal notes, mood ratings, and ritual entries within the App ("User Content"). Your User Content is private and visible only to you.

6.2 Ownership

You retain full ownership of your User Content. By using the App, you grant Vellme a limited, non-exclusive license to store, process, and display your User Content solely for the purpose of providing the Service to you.

6.3 What We Don't Do

We do NOT:

7. Vellme Content and Intellectual Property

All content provided by Vellme – including affirmation cards, text, graphics, logos, icons, images, and software – is the property of Vellme or its licensors and is protected by copyright and other intellectual property laws.

You may NOT:

8. Acceptable Use

You agree NOT to:

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do NOT warrant that:

Affirmations are a tool for personal reflection and self-improvement. Results vary by individual, and we make no guarantees regarding any outcomes from using the App.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELLME AND ITS OWNER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of or inability to use the App.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR €50, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such cases, the above limitations apply to the fullest extent permitted by applicable law.

11. Indemnification

You agree to indemnify and hold harmless Vellme, its owner, and any affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the App; (b) your violation of these Terms; or (c) your violation of any rights of a third party.

12. Account Termination

12.1 Termination by You

You may delete your account at any time through the App (Settings > Account > Delete Account) or by contacting us at support@stellarxlab.com. Upon deletion, your User Content will be permanently removed within 30 days.

12.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to the App, other users, or third parties.

12.3 Effect of Termination

Upon termination, your right to use the App ceases immediately. Sections 6.2, 7, 9, 10, 11, and 14 survive termination.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect.

Your continued use of the App after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the App and delete your account.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Poland, without regard to its conflict of law provisions.

14.2 Jurisdiction

Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts in Warsaw, Poland, except where mandatory consumer protection laws provide otherwise.

14.3 EU Consumers

If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence. Nothing in these Terms affects your rights as a consumer under applicable EU consumer protection laws.

14.4 US Users – Class Action Waiver

If you are located in the United States, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in class actions or class-wide arbitration.

15. Communications

15.1 Push Notifications

With your consent, we may send push notifications (e.g., daily affirmation reminders). You can disable notifications at any time through your device settings.

15.2 Newsletter

With your separate consent, you may subscribe to our newsletter. You can unsubscribe at any time using the link in any newsletter email.

15.3 Service Communications

We may send you transactional emails related to your account (e.g., password reset, subscription confirmations, important service updates). These are not marketing communications and cannot be opted out of while you maintain an account.

16. General Provisions

17. Contact Us

If you have any questions about these Terms, please contact us:

Email: support@stellarxlab.com

ConsultIT Michał Giernatowski
Alpaki 20
Lesznowola 05-506, Poland